At VIDHIRAA (https://vidhiraa.com), we are committed to providing quality products and a smooth shopping experience. Please read our policy carefully before placing an order.

1. No Refund Policy

We do not offer refunds under any circumstances once the order is successfully placed and delivered. All purchases made on our website are considered final.

2. Replacement Policy

We provide replacement only in cases where the product is received in a damaged condition due to transit. Replacement will be processed only after proper verification of the issue.

3. Mandatory Unboxing Video

To be eligible for a replacement, customers must record a clear unboxing video at the time of opening the package. The video must clearly show:

• The sealed package before opening

• The entire unboxing process

• The damaged product clearly visible

This video will be used as proof for verification.

4. Replacement Conditions

Replacement requests will be accepted only if:

• The issue is reported within 48 hours of delivery

• A valid unboxing video is provided

• The product is unused and in original condition

If the above conditions are not met, we will not be able to process the replacement.

5. Non-Eligible Cases

Replacement will not be provided in the following situations:

• No unboxing video available

• Damage reported without proof

• Minor color variations due to screen differences

• Change of mind after purchase

• Incorrect product selection by the customer

6. Replacement Process

Once your request is verified and approved, we will arrange a replacement of the same product. The process time may vary depending on product availability and logistics.

7. Contact Information

For replacement requests or assistance, please contact us at:

Email: [your email here]Phone/WhatsApp: [your number here] Read more