Thank you for shopping with VIDHIRAA (https://vidhiraa.com). We are committed to delivering your orders in a safe and timely manner.

1. Shipping Location

We currently deliver our products only within India. Orders placed with delivery addresses outside India will not be processed.

2. Order Processing

All orders are processed within 1 to 3 business days after successful payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

3. Delivery Time

Once your order is shipped, delivery typically takes between 3 to 7 business days depending on your location and courier service availability. Delivery timelines may vary for remote areas.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before completing your order. From time to time, we may offer free shipping on selected products or promotional orders.

5. Order Tracking

After your order is dispatched, tracking details will be shared with you via email, SMS, or WhatsApp. You can use this information to track your shipment status.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control such as courier issues, weather conditions, or logistical constraints. VIDHIRAA will not be held responsible for such delays.

7. Incorrect Address

Please ensure that your shipping address and contact details are accurate at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

8. Damaged Products

If you receive a product that is damaged during transit, you must contact us within 48 hours of delivery. Please provide clear photos or videos as proof. After verification, we will arrange for a replacement as per our policy.

9. Contact Information

For any shipping-related queries or assistance, please contact us at:

Email: [your email here]Phone/WhatsApp: [your number here] Read more